Privacy Policy
This policy explains what TripRun collects, why we use it, and the choices available to you.
Effective August 31, 2026Information we collect
We collect information you provide when you create an account or use TripRun, including your name, email address, trip details, destinations, dates, schedules, lodging information, packing items, expenses, RSVPs, invitation email addresses, and traveler names.
If you sign in with Google, we receive basic account information such as your name, email address, and profile image as permitted by Google. We do not receive your Google password.
We may also collect limited technical information needed to operate and secure the service, such as device, browser, IP address, usage, and error information.
How we use information
- Provide, maintain, personalize, and secure TripRun.
- Show shared trip information to the travelers you invite.
- Send sign-in codes, trip invitations, RSVP updates, service notices, and billing messages.
- Process purchases, subscriptions, trials, cancellations, and refunds.
- Diagnose problems, prevent abuse, and improve the product.
- Comply with legal obligations and enforce our Terms.
Sharing and service providers
Trip information is shared with people who are members of that trip. Organizers can see their trip’s traveler names and RSVP statuses. Do not add sensitive information that other trip members should not see.
We use service providers to operate TripRun, including Supabase for authentication and database services, Stripe for payment processing, Google for optional sign-in, Resend for transactional email, and hosting and infrastructure providers. These companies process information for us under their own terms and privacy commitments.
We do not sell your personal information or share it for cross-context behavioral advertising.
Payments
Stripe processes payment-card information. TripRun does not store complete card numbers. Stripe may collect billing, fraud-prevention, and transaction information under its privacy policy.
Data retention and deletion
We retain information while your account is active and as needed to provide the service, resolve disputes, prevent fraud, comply with law, and maintain financial records. You can permanently delete your account from Account → Delete account. Deleting an account removes the login and trips owned by that account. Trips you joined may retain limited membership history for the organizer where permitted by law.
Your choices and rights
You can update your display name, leave or manage trips, and delete your account inside TripRun. Depending on where you live, you may also have rights to access, correct, delete, restrict, or receive a copy of personal information. Contact us to make a request.
Security and children
We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. TripRun is not directed to children under 13, and we do not knowingly collect their personal information.
Changes and contact
We may update this policy as TripRun changes. We will post the updated effective date and provide additional notice when required.
Questions or privacy requests can be sent to support@triprunapp.com.